Frequently Asked Questions
Which payment methods do you accept?
We accept payment via Credit Card and Paypal,
All orders are charged in EUR upon checkout.
Do I have to pay duty charges or import tax on international orders?
Payment and knowledges of taxes and duties that may apply to your purchase are your responsibility and BEER OR DIE cannot be held responsible for any additional charges.
What are the shipping costs?
A flat rate of €6 is charged for all worldwide orders.
Do you ship worldwide?
How do I track my package?
What is the delivery time?
Can I return the product?
SURE and we’re sorry you’re not in love with your purchase. Please send an email to firstname.lastname@example.org with your order number, reason and quantity for each item you wish to return within 14 days of receiving your product, we’ll take care of the rest. Item must be unworn, unwashed, unused with all original tags/labels attached.
How does the return process look like?
1. Indicate the order number, reason and the quantity for each item you wish to return and send it to email@example.com with “RETURN” subject.
What should I do if I receive the wrong product?
This never actually happened to us but we are only humans. If you received a product different from the one that you ordered, sorry about that! Please contact us at firstname.lastname@example.org with your order number and we’ll be sure to get you the BEER OR DIE stuff you ordered!
Can I return an item to a retail store?
Unfortunatelly, We don’t YET own any retail stores :( The products also can't be returned to our partner stores.